Sales Support Coordinator Customer Service & Call Center - Tipton, IN at Geebo

Sales Support Coordinator

3.
6 Tipton, IN Tipton, IN Estimated:
$59.
7K - $75.
6K a year Estimated:
$59.
7K - $75.
6K a year 5 days ago 5 days ago 5 days ago Description Corteva Agriscience has an exciting opportunity to add a Sales Support Coordinator to our team! The Sales Support Coordinator will serve as the liaison for all supply chain, customer service and support related services to customers, sales representatives, dealers and field sales personnel within an assigned area.
Serve as a credit customer service representative, responding and resolving questions regarding program and processing questions, and quoting accurate payoff amounts.
Responsibilities:
How will you help us grow? It matters to us, and it matters to you! Provide high-level customer service on product supply support utilizing a coaching culture to an assigned area at Sales Provider level on deadlines, supply information, product reductions and pull-backs Main contact on all supply related topics to the field sales in the assigned area.
Proactively communicate on supply chain topics and successfully integrate changes with field sales.
Performs tasks necessary to complete all designated sales support activities and maintains detailed knowledge of all sales programs to ensure timely and efficient customer service.
Lead and analyze logistic support to move and utilize shipped products within the assigned geography to meet the demands of the area/business unit.
Plan and logistically coordinate deliveries to meet customer demands.
Coach Sales Reps on utilizing inventory to minimize product returns.
Actively work and support internal teammates to ensure a high level of performance across the entire Supply Chain Team while sharing ongoing process improvements.
Qualifications What expertise have you grown? What do you bring to the table? Bachelor's degree in Business, preferred, Associates degree in business or related field with relevant experience can be substituted.
Two to three (2-3) years related experience in customer service and/or agriculture experience that includes high level leadership skills required.
Ability to learn specific product knowledge as it relates to the support of the Sales and customers.
Strong computational skills including PC experience with multiple software applications:
Excel, Word, ACCESS, PowerPoint, SAP.
Strong organizational skills including demonstrated ability to effectively organize and prioritize workload and manage in a multi-task environment.
Strong communication skills (including telephone, e-mail and presentations skills) and ability to communicate accurate information.
Demonstrated ability to effectively communicate with diverse groups of people with the ability to analyze and solve problems in an empowered, self-directed/managed work environment.
Outstanding customer service skills.
Demonstrated ability to recognize process improvement opportunities and effectively communicate, implement change.
Demonstrated knowledge of Corteva Agriscience products, sales programs and sales system Work Location Segmentation Flexible (may work 1-4 days at home per week) This role can accommodate a flexible work arrangement where you may work multiple days a week from home, however, must be in commutable distance to the office.
Benefits - How We'll Support You:
Numerous development opportunities offered to build your skills Be part of a company with a higher purpose and contribute to making the world a better place Health benefits for you and your family on your first day of employment Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays Excellent parental leave which includes a minimum of 16 weeks for mother and father Future planning with our competitive retirement savings plan and tuition reimbursement program Learn more about our total rewards package here - Corteva Benefits Check out life at Corteva! www.
linkedin.
com/company/corteva/life Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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